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FAQ



How to start cooperation with Alierra Software?
What should I do if I'm not sure what project I need?
Can I get references of Alierra Software previous work?
How can I be assured of the high quality of Alierra Software solutions?
How many IT professionals does the company employ?
Can I get a rough guess on the cost of my project?
How can I control the project flow/development?
How can I communicate with Alierra Software?
Can I be sure that the software you develop for us won't be used by my competitors?
Can remote communication harm the effectiveness of Alierra Software work?
Do you provide any assistance after the completion of the project?
Who owns the copyright for the product and the source code upon the project completion?


See Also
How to start cooperation with Alierra Software?
Just contact us and tell us your needs and expectations

What should I do if I'm not sure what project I need?
Please, contact us and let our specialists study your needs and requirements. We'll be happy to assist you!

Can I get references of Alierra Software previous work?
Please see our Case Studies section. The references are also available upon request.

How can I be assured of the high quality of Alierra Software solutions?
We pay great attention to testing and qualification standards of our projects. Testing on every stage of project workflow, strong management and continuous reporting assure the high quality of Alierra Software solutions.

How many IT professionals does the company employ?
Alierra Software employs over 150 IT specialists, including programmers, software architects, QA engineers, business analysts, managers, etc. We are still a growing company and we pay a great attention to maintaining a strong HR-database so that we could always replenish our staff with highly qualified specialists.

Can I get a rough guess on the cost of my project?
Contact us and let our specialists estimate your needs and requirements as well as project size and budget.

How can I control the project flow/development?
Our workflow is built on the principles of fully transparent communications with our clients. No matter of distances and time zones, we assure continuous reporting and consulting. Strong project management gives you the vision of project stages, thus the development of your project is under your constant control. Your Project manager will guide you through all development phases.

How can I communicate with Alierra Software?
Primarily, via Internet as we would like to have a written record to which we can refer. ICQ, MSN Messenger and Live Chat are available. Communication through phone/fax is also possible.

Can I be sure that the software you develop for us won't be used by my competitors?
Before starting the development process, we sign a Non-Disclosure Agreement and Confidentiality Agreement with our clients. Thus, no reference information is given without client's approval; any provided information is under strict confidential control.
Our relationships with employees are based on confidential agreements and laws that protect confidentiality of any information given by our clients.

Can remote communication harm the effectiveness of Alierra Software work?
All means of communication available guarantee you continuous and up-to-date information on your project development. No breaks, no delays.

Do you provide any assistance after the completion of the project?
Alierra Software provides free maintenance and bug-fixing within the guarantee period (6-12 months depending on a project complexity).

Who owns the copyright for the product and the source code upon the project completion?
The client possesses and retains all the rights for the product and the corresponding source code. Upon the completion of the project, we will return all the project-related materials to the client.







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COPYRIGHT © 2005, ALIERRA SOFTWARE DEVELOPMENT COMPANY
Alierra Software Company offers a range of software development services to meet the most vital information and technological needs of the contemporary society: Custom Software Development, E-commerce Solutions Development, E-learning Solutions Development, Web Development, Legacy Applications Reconstruction, Project Recovery, Analysis and Consulting and Quality Assurance. Partners